Michigan county jails · 4tress

A focused pilot.
A practical evaluation.

Explore a free 90-day 4tress pilot around your grievance workflow, with scope and success criteria agreed before you begin.

Discuss a pilotStart with a demo

Is this a fit for your facility?

The initial focus is Michigan county jails evaluating grievance intake, response tracking, and record exports. Include someone who owns the operational process and involve counsel and IT in the evaluation.

A proposed evaluation plan

  1. Define the scope. Identify the workflow, participating staff, access roles, and the records appropriate for the evaluation.
  2. Prepare the team. Agree on configuration, device compatibility, training, and support responsibilities before introducing live records.
  3. Evaluate the workflow. Review intake, deadlines, staff responses, and exports against your current process.
  4. Review and decide. Document findings, discuss ongoing pricing, and agree on continuation or data handoff.

Useful measures of success

  • Time needed to retrieve and assemble a grievance history.
  • Visibility of approaching deadlines and unresolved requests.
  • Staff ability to complete the agreed workflow.
  • Completeness and usefulness of exports for authorized reviewers.

These are proposed measures to agree with your team, not promised results.

Questions to settle before starting

What is included in the free pilot?

The offer is a free 90-day 4tress software evaluation. Confirm the included workflows, users, configuration, training, support, and any integration or hardware needs in the written pilot scope.

How much staff time is required?

That depends on your workflow and deployment needs. Agree on a facility lead, training sessions, review checkpoints, and responsibilities during scoping.

What happens to our data?

Agree on ownership, permitted access, retention, export, and deletion or handoff procedures before live data enters the pilot. Review these with your IT and records teams.

What happens after 90 days?

Review the findings and decide whether to continue. Confirm written end-of-pilot arrangements and any paid agreement before starting. Request a facility-specific quote covering scope and support.

Do we need the other platform modules?

No. The pilot conversation focuses on 4tress. Wallet, commissary, communications, and other roadmap modules are separate from this evaluation.