Voice and messaging
Communications capabilities subject to facility availability.
4ward Home · Calls and messaging
Help families stay connected, with understandable charges.
Calls and messaging with a focus on clear usage records and service terms.
In developmentCalls and messaging
4ward Home is the communications part of the platform roadmap. It is being developed to support contact between incarcerated people and their families through facility-enabled calls and messaging.
Intended capabilities
Usage records
A clearer account of calls, messages, and related charges.
Service information
Published rates and access instructions when a service becomes available.
The planned experience
- Check availability
Confirm that the facility supports the service. - Review terms
Understand rates, monitoring, and permitted contacts. - Connect
Use the communication options enabled by the facility.
Availability
In development. Call and messaging components exist, but service availability depends on facility arrangements and deployment requirements. No public launch date or rate schedule is promised.
What to know before you start
Communications can be subject to facility monitoring and restrictions. Review applicable service terms and arrangements for privileged communications before use.